3999d Terms and Conditions

These terms and conditions ("Agreement") form a legally binding agreement between the 3999d platform ("we", "our", "3999d") and its users ("you", "member"). Visiting the 3999d website (3999d.cam), registering an account, or using any service means you have read, understood, and agreed to all of these terms and conditions.

3999d operates an online casino and sports betting platform for users in Bangladesh. Our services include live casino games, slot machines, sports betting (particularly cricket), and other online gaming services.

1.1 Legal Compliance

You agree that it is solely your responsibility to comply with all applicable laws and regulations related to online gaming in the country or region from which you are using the platform. If such activities are prohibited in your jurisdiction, you must stop using the platform immediately.

1.2 Language and Interpretation

These terms and conditions have been prepared in Bengali. In the event of any interpretive dispute, the Bengali version shall be considered authoritative. If any clause of this agreement is found to be invalid or unenforceable, the remaining clauses shall remain fully in effect.

To use 3999d's services, you must create a personal account. At the time of registration, you are required to provide accurate, complete, and up-to-date information. Providing false information may result in immediate account termination.

2.1 One Account Policy

Only one account is permitted per person. Creating multiple accounts using the same person, family, household address, device, IP address, or payment method is strictly prohibited. In the event of a violation of this rule, all associated accounts will be closed and deposited funds may be forfeited.

2.2 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. Sharing this information with any third party is prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

2.3 Identity Verification (KYC)

3999d may at any time request identity verification documents (national ID card, passport, driving license) and address verification. Completing KYC may be required before withdrawal requests are processed. Failure to provide documents may result in withdrawals being placed on hold.

The following eligibility requirements must be met to create an account and use services on 3999d:

• You must be at least 21 years of age.
• You must be mentally sound and responsible for your own actions.
• You are using the platform voluntarily and of your own free will.
• 3999d employees or their close relatives are not eligible to use the platform.
• You have never been placed on a self-exclusion list.
• Online gaming is not legally prohibited in your jurisdiction.

Use of the platform by minors is strictly prohibited. If age verification fails or a false age is provided, the account will be immediately closed and all deposited and winnings will be forfeited.

3999d currently processes transactions through Bangladesh's major Mobile Financial Services (MFS) methods: bKash, Nagad, Rocket, and Upay.

4.1 Deposit Terms

• Minimum deposit amount: ৳500 (per method).
• Only use payment accounts registered in your own name.
• Deposits from third-party accounts are strictly prohibited.
• Successful deposits are generally credited to the account immediately. If there is a delay due to technical issues, please contact support.
• 3999d reserves the right to change the maximum deposit limit.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 10–45 minutes.
• KYC verification must be completed before withdrawal requests can be processed.
• It is recommended that the deposit method and withdrawal method be the same.
• 3999d reserves the right to suspend or cancel withdrawals if fraud or money laundering is suspected.
• Withdrawals may be restricted while an active bonus wagering requirement is in progress.

4.3 Transaction Verification

If suspicious financial activity is detected, 3999d may be required to notify the relevant authorities and temporarily suspend transactions in the interest of an investigation.

3999d offers various bonuses and promotional offers. Accepting these offers automatically activates the associated terms and conditions.

5.1 Welcome Bonus

New members may receive a 120% welcome bonus on their first deposit, up to a maximum of ৳8,000. The following conditions must be met to receive this bonus:

• Wagering requirement: a bet of 20 times (20x) the bonus amount must be placed.
• There may be a set validity period for bonus activation.
• Bonus funds may only be used to play specific games.
• Only one bonus applies per deposit.

5.2 General Bonus Terms

• If bonus abuse or fraudulent activity is detected, the bonus and any winnings will be forfeited.
• 3999d reserves the right to modify, suspend, or cancel the bonus program at any time.
• Bonus balance cannot be withdrawn until wagering requirements are fully met.
• More than one welcome bonus does not apply to a single account.

5.3 VIP Program

3999d's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Advancing to a higher tier increases weekly cashback benefits. 3999d reserves the right to change the benefits of VIP tiers.

Each game on 3999d is governed by its own rules. The general gaming rules are as follows:

6.1 Fair Play

3999d uses software from world-class game providers. The outcome of all games is determined by a technically certified Random Number Generator (RNG), which is completely impartial.

6.2 Betting Limits

Each game has a set minimum and maximum bet amount. A separate maximum bet limit may apply when playing with bonus funds.

6.3 Technical Errors

If a technical error or disconnection occurs during gameplay, the result will be determined based on the data stored on the 3999d server. In the case of an incomplete game due to an error, 3999d's decision is final.

6.4 Sports Betting

For sports betting, 3999d's decision is final regarding cancelled matches, postponed events, or disputed results. In disputes regarding late bets placed on live betting, the ruling of the 3999d authority must be accepted.

The following activities are completely prohibited on the 3999d platform and violation of these rules will result in account closure:

• Fraud, hacking, or use of unauthorized software.
• Any attempt to manipulate game results.
• Money laundering or other illegal financial activities.
• Bonus abuse by creating multiple accounts.
• Unauthorized access to another user's account.
• Harassment or inappropriate behavior toward platform staff.
• Operating an account on behalf of a minor.
• Placing bets using automated bots or scripts.
• Using third-party accounts or payment methods.

The 3999d platform is provided on an "as is" basis. 3999d is not liable for the following:

• Loss of a game or bet due to internet disconnection.
• Loss due to errors in the software of a third-party game provider.
• Loss due to the user's own negligence in keeping account credentials secure.
• Loss due to unexpected technical or service disruptions.
• Loss if the service is shut down by order of a government or regulatory body.

3999d's total liability shall in no circumstances exceed the amount of the transaction in question.

3999d gives the highest priority to the protection of your personal information. Our Privacy Policy is an integral part of these terms and conditions.

9.1 Data Collection and Use

Information provided at the time of registration and usage patterns may be used by 3999d for account verification, service improvement, and fulfilling applicable legal obligations.

9.2 SSL Security

3999d uses SSL encryption for all data transfers, which keeps your financial and personal information secure. Your information is not sold or shared with third parties, except where required by law.

3999d reserves the right to modify these terms and conditions at any time. In the event of significant changes, an effort will be made to notify users as far in advance as possible.

Continued use of the platform after the updated terms have been published on the website will be considered acceptance of the revised terms. It is therefore recommended that you check this page regularly.

11.1 Closure by the User

You may request the closure of your account at any time via our live chat or email. Complete all withdrawals before closing the account, and any active bonuses will be cancelled.

11.2 Closure by 3999d

3999d reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Evidence of involvement in fraudulent or illegal activities.
• Failure to cooperate with KYC verification.
• No activity on the account for an extended period of time.
• Instructions from legal or regulatory authorities.

11.3 Self-Exclusion Feature

As part of responsible gaming, you may request to activate self-exclusion for a specific period or permanently. For more details, visit our Responsible Gaming page.

For any dispute or complaint, please contact our customer service team first. Our support team will work to resolve the issue quickly and fairly.

12.1 Complaint Process

• We aim to provide an initial response within 24 hours of the issue being raised.
• For complex disputes, the investigation may take additional time to complete.
• All communication must be honest and cooperative.

12.2 Final Decision

In any dispute regarding gaming results, bonus eligibility, or account actions, the decision of 3999d shall be considered final, while ensuring a fair process is followed for both parties.

12.3 Contact

Contact us for any complaints or queries:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]